Refund policy
Return and Refund Policy
Blythe & Bloom Beauty wants every customer to have a clear and comfortable shopping experience. If you need to return a product or report an issue with your order, please review the policy below.
Return Period
You may request a return within 30 days from the date your order is delivered.
Products must be unused, unopened, and in their original condition to qualify for return. Original packaging should be included when applicable, and a valid order number or proof of purchase may be required.
For hygiene and product safety reasons, opened, used, tested, or tampered beauty, skincare, and personal care products may not be eligible for return.
Return Exceptions
We generally cannot accept returns for:
1. Opened or used beauty and skincare products
2. Final sale or clearance merchandise
3. Gift cards
4. Personalized or custom-made items
5. Products damaged through misuse or improper handling
6. Items returned without prior approval
Requesting a Return
Before sending any item back, please contact our customer care team and provide your order number, the product you wish to return, and a short explanation of your request.
If the product arrived damaged, defective, or incorrect, clear photos of the item and packaging may be requested to assist with our review.
Once the return request is approved, we will provide instructions for sending the product back.
Return Shipping
Customers are responsible for return shipping costs on standard returns.
If the return is related to an error by Blythe & Bloom Beauty, such as a damaged, defective, or incorrect item, we will review the issue and provide an appropriate resolution.
We recommend using a trackable shipping service. Blythe & Bloom Beauty is not responsible for return packages that are lost or delayed during transit.
Approved returns may be sent to:
Blythe & Bloom Beauty
237 E Manchester Rd
Syracuse, NY 13219
United States
Damaged, Defective, or Incorrect Products
Please inspect your order after delivery. Any damaged, defective, or incorrect product should be reported within 7 days of delivery.
We may request photos of the product, packaging, or shipping label to verify the issue and determine the appropriate solution.
Refund Process
After an approved return is received and inspected, we will notify you of the refund decision.
Approved refunds will be issued to the original payment method used at checkout. Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.
Original shipping charges are non-refundable unless the order issue was caused by Blythe & Bloom Beauty.
Exchanges and Cancellations
Direct exchanges are not guaranteed. If you need a different product, please complete the approved return process and place a new order.
Cancellation requests must be made before an order is processed or shipped. Orders that have already shipped must follow the return terms described in this policy.
Contact Us
For questions about returns, refunds, or order concerns, please contact us:
Blythe & Bloom Beauty
237 E Manchester Rd, Syracuse, NY 13219, United States
Email: `support@blytheandbloom.shop`
Phone: +1 207-707-3322